The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was immaculate, making it a comfortable retreat after a long day of exploring. Everything felt fresh and inviting.” view full review
Well-Equipped Kitchen!
“The kitchen had all the necessary cooking utensils, which allowed us to prepare meals easily and enjoy a cozy family dinner.” view full review
Comfy Sleeping!
“The bed was incredibly comfortable, ensuring a restful night's sleep. I woke up refreshed and ready for the day.” view full review
Clean and Fresh!
“The bathroom was always spotless, with clean towels provided regularly. It made for a very pleasant experience.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Business
Fax/Photocopying
Children
Cots
Room features
Heating
Sitting area
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
42 Princes Square,
London,
United Kingdom,
W2 4AD,
Greater London
Map view
street view
42 Princes Square,
London,
United Kingdom,
W2 4AD,
Greater London
City landmarks
Park
Hyde Park
2.5
km
Museum
Victoria and Albert Museum
2.3
km
Museum
Science Museum
2.1
km
Museum
Natural History Museum
2.2
km
Park
Kensington Gardens
1.3
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
5.1
km
87-135 Brompton Rd
Harrods
2.5
km
Museum
The British Museum
4.5
km
Garden
Buckingham Palace
3.7
km
Marylebone Rd
Madame Tussauds London
2.7
km
Praed St
Paddington
1.3
km
Park
Holland Park
2.2
km
Westbourne Grove
Westbourne Grove
690 m
LondonEngland
Bayswater
900 m
London W2England
Notting Hill
930 m
Museum
Design Museum
2.2
km
Event hall
Royal Albert Hall
2.1
km
Monument
The Albert Memorial
1.9
km
LondonEngland
Kensington Square
1.1
km
Museum
18 Stafford Terrace
1.5
km
Monument
Peter Pan Statue
1.2
km
Museum
Museum of Brands
1.9
km
Great Central House
Marylebone
2.9
km
Store
Kensington High Street
1.7
km
Oxford Street
Oxford Street
3.2
km
Museum
Leighton House Museum
2.5
km
Gallery
Wallace Collection
2.7
km
Nearby
Palace
Kensington Palace
430 m
Kensington Gardens
Elfin Oak
570 m
Queensway Bayswater
Kensington Market
350 m
Restaurants
Selesa Restaurant Hyde Park
140 m
42 Princes Square Bayswater
Phoenix
230 m
51 Moscow Road
Mulberry Street New York Pizzeria
240 m
47 Moscow Road
Gold Mine
260 m
102 Queensway
Four Seasons Chinese Restaurant
310 m
Bayswater 84 Queensway
All Star Lanes
190 m
6 Porchester Gardens
Bayswater Arms
300 m
99 Queensway
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
cleaning
convenient
below ground
basic dining
6.8/10
Nice
Rooms
6.6
Location
8.7
Service
7.0
Dining
5.5
Guest reviews
6.8/10
based on 24 reviews
3.5/5
based on 3371 reviews
8.1
8.1/10 based on 6520 reviews
#117 of 2,163 Speciality lodging in London based on Tripadvisor
Mike
United Kingdom,
May
2024
7.6/10
The hotel is conveniently located minutes away from Bayswater station, surrounded by restaurants and grocery stores. The room setup may not be ideal with stairs to another building, but the proximity to amenities adds value to the stay.
Rooms
7.0
The room layout was not the most convenient, but it was still clean and comfortable.
Service
8.0
The service was generally good, although extensions were not granted due to full booking.
Location
9.0
The location is great, with easy access to restaurants and public transportation, making it convenient for exploring the city.
Dining
7.0
The dining options were modest, with room for improvement in variety, but reasonably priced when ordered in advance.
Facilities
7.0
Facilities offer basic services with options for dry cleaning and laundry, meeting essential needs.
Neil
United Kingdom,
May
2024
7.4/10
The hotel is in a brilliant location for exploring central London, with easy access to parks, sights, and shopping. The rooms are spacious and clean, perfect for families. However, the fan may not be sufficient during the summer heat. The service was friendly and helpful, although there were suggestions to check other websites for specific room information. The dining options were satisfactory, with additional choices available nearby.
Rooms
8.0
The rooms were big, clean, and excellent for families, although the fan may not be enough during the summer.
Service
7.0
The service was polite and helpful, with some advice on finding detailed room information on other websites.
Location
9.0
The hotel is perfectly located for exploring central London, within walking distance to key attractions and transport links.
Dining
6.0
The dining experience was alright, with cold breakfast included, and the option to pay extra for a hot breakfast. Various pubs and cafes nearby offer cooked breakfast.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Tom
United States,
March
2024
6.4/10
The hotel is conveniently located near good restaurants and tube stations, offering a strategic position for Malaysian guests. The rooms were simple yet comfortable, but the constant noise from the buzzing air conditioning was disruptive during the night. The service was lacking in professionalism and forgot to arrange early morning transportation. The dining experience was subpar with limited choices, but the location's proximity to halal restaurants and convenient access to public transportation made up for it.
Rooms
7.0
The rooms were comfortable enough for us, simple but equipped with all necessary facilities. However, the loud buzzing noise every few minutes during the night was disturbing.
Service
5.0
The service was not very cooperative or well-trained, and there were issues with arranging transportation. However, the staff was friendly.
Location
9.0
The hotel is conveniently located near Queensway with access to good restaurants and tube stations, ideal for Malaysians. The area is also close to halal dining options and souvenir shops, providing a strategic location for exploration.
Dining
5.0
The dining experience was disappointing with limited options and missing basic dishes like eggs. However, the surrounding area offers many dining choices.
Facilities
7.0
The hotel offers dry cleaning and laundry services, but there were no specific comments about other facilities.
Elizabeth
United Kingdom,
March
2024
6.2/10
The hotel's rooms were old/aged, and the shower/bathroom were very small. However, everything was in good order and working well. The room was unreasonably hot and noisy.
Rooms
5.0
The room was old/aged and the shower/bathroom very small.
Service
7.0
The service was polite and accommodating, but the staff could have been more knowledgeable about local sightseeing and points of interest. They were busy with other things during check-in and check-out.
Location
9.0
The location was excellent, one of the best in Central London with close proximity to Kensington Park. It was perfect for us, especially with young children.
Dining
5.0
There were not many dining options available, and breakfast variety needs improvement. The dining was expensive for a family, opting for alternatives nearby was more budget-friendly.
Facilities
6.0
The facilities were adequate but not exceptional.
Ian
United Kingdom,
February
2024
7.2/10
The hotel's location is perfect, very centralised near Hyde Park and within a short walk to the nearest tube station. The rooms were quiet and peaceful, but quite tiny and separated from the rest of the apartment. The service was a mix of being quite abrupt during check-in and pleasantly friendly afterward. The dining experience was alright, with only cold breakfast available without paying extra for hot options. The facilities were adequate, but there were some minor issues with the cooler and AC not working properly.
Rooms
7.0
The rooms provided a quiet and peaceful stay, but they were small and separated from the rest of the apartment. The cooler and AC didn't work well, making it uncomfortable when it was hot outside, even though the temperature was cool.
Service
6.0
The service was a bit mixed as it was quite abrupt during check-in, but turned friendly after a few hours post-checkout.
Location
9.0
The location was very nice, walking distance to two tube stations and surrounded by many restaurants. It felt safe even at night, making it convenient for exploring the area.
Dining
7.0
The dining experience was decent with a friendly staff, but only cold breakfast was included in the buffet. Hot options required an extra payment, impacting the overall dining experience.
Facilities
7.0
The facilities were satisfactory, but there were minor issues with the cooler and AC that affected the overall comfort. Dry cleaning and laundry services were available, which added convenience.
David
United Kingdom,
February
2024
7.4/10
The hotel is in a central location near Hyde Park and close to transportation links, making it convenient for exploring the area. The rooms, although initially not as expected, were eventually adjusted to meet our booking requirements. The service was polite and accommodating in handling our requests. The dining options, while satisfactory, had additional charges for hot breakfast. Overall, our stay was budget-friendly and suitable for our needs.
Rooms
7.0
The rooms were tired-looking but adequate, and eventually, we were provided with a better apartment consistent with our booking.
Service
8.0
The service was polite and responsive to our laundry requests.
Location
9.0
The hotel's location was very centralised, near Hyde Park, and within walking distance to the subway station, making it easy to get around.
Dining
6.0
The dining experience was okay, with only cold breakfast included in the buffet, and hot breakfast incurring extra charges.
Facilities
7.0
A.
United Kingdom,
January
2024
6.6/10
The hotel's location is perfect, with easy access to central London attractions, and the rooms were spacious and well-equipped. The service was helpful, but could improve on local knowledge. The dining experience was below par, and the facilities need attention.
Rooms
7.0
My room was very spacious and had all the standard things I expected and more.
Service
8.0
The staff were helpful but could enhance their local knowledge for sightseeing.
Location
9.0
The hotel's location is excellent for exploring central London, close to parks, shopping, and museums.
Dining
5.0
The dining experience was poor for the cost and not enjoyable.
Facilities
5.0
Facilities were in need of maintenance and a general overhaul.
Richard
United Kingdom,
December
2023
6.6/10
The hotel was okay, not great and not bad. The rooms were located below ground level, at the far end of a hallway passing service staff and the hotel laundry. The service provided was polite, efficient, and nice. The location was very good and convenient, close to grocery stores and restaurants. The dining experience was too basic with Continental food options. The level of cleaning was great throughout the hotel.
Rooms
5.0
The rooms were okay, not great and not bad, located below ground level at the far end of a hallway passing service staff and hotel laundry.
Service
8.0
The service was polite, efficient, and nice.
Location
9.0
The location was very good and convenient, close to grocery stores and restaurants.
Dining
5.0
The dining experience was too basic with Continental food options.
Facilities
7.0
The hotel facilities were clean and practical.
cleaning
below ground
Stefan
United Kingdom,
December
2023
7.2/10
The hotel offers a comfortable stay with friendly staff and a convenient location near shops, transport options, and restaurants. However, the room layout can be a bit cramped for larger groups, and the dining options are limited, with additional costs for certain meals.
Rooms
7.0
The room layouts were a bit strange, but after addressing the issue, we were provided with a better apartment consistent with our booking.
Service
7.0
The staff was polite and accommodating, particularly when handling laundry requests. However, the overall friendliness could be improved.
Location
8.0
The hotel's location is convenient with easy access to shops, restaurants, and transport options, making it easy to explore the city.
Dining
6.0
The dining experience, while offering available food stocks, was somewhat limited and pricey, especially with unclear meal options upon booking.
Facilities
8.0
The available facilities were acceptable, providing basic amenities for a comfortable stay.
Lucy
United States,
November
2023
7.4/10
The hotel has a great location, close to two underground stations and surrounded by plenty of dining options. While the rooms are spacious, some areas can be challenging to navigate with luggage, leading to discomfort and back/neck pains. The service is prompt and polite, with special arrangements made for specific needs. The dining experience is average with limited options, but the overall value for money is decent.
Rooms
7.0
The rooms are larger than most in London but navigating long twisting corridors with steps can be inconvenient, resulting in some discomfort.
Service
8.0
The staff is helpful, polite, and accommodating, making efforts to clarify issues and provide a friendly service.
Location
9.0
The location is excellent, close to underground stations and attractions, making it convenient for exploring London.
Dining
6.0
The dining options are limited, impacting the overall dining experience, but the presence of a Malaysian restaurant adds diversity.
Facilities
7.0
The hotel offers standard facilities like dry cleaning and laundry services to cater to guests' needs.
Aaron
United Kingdom,
November
2023
7.0/10
The hotel is strategically located for Malaysians, with professional staff and convenient access to ethnic restaurants near halal dining and groceries. The rooms were spacious and comfortable for our family, but lacked airflow and air conditioning. Service was pleasant and helpful for exploring London, despite attempts to mask odors. The location, though small and spread out over two floors, offered necessary facilities and easy access to the underground. The dining experience was nice, with room for improvement in offering more variety. Overall, a decent value for the stay.
Rooms
7.0
The rooms were spacious for our family and comfortable.
Service
8.0
The service was very pleasant and helpful for our exploration.
Location
7.0
The location is strategic for Malaysians, near halal dining and groceries, but the layout may be confusing with spread-out room arrangements.
Dining
6.0
The dining experience was nice but could benefit from more menu options.
Facilities
7.0
The facilities suited our needs but lacked some conveniences like air conditioning.
Convenient location for Malaysians
Lack of airflow and air conditioning
John
United Kingdom,
October
2023
6.4/10
The hotel was not what we were expecting. While the rooms were big and comfortable, they lacked air conditioning and the hotel tried to charge extra for it. The furniture was cheap, the bed was rock hard, and the decor was average and tired. The tiny TV didn't enhance our experience.
Rooms
5.0
The room was big and comfortable, but lacked air conditioning and had poor quality furniture. The bed was uncomfortably hard, and the decor was tired.
Service
7.0
The service was friendly and warm, but we were taken aback when asked to pay for the second night in advance by card upon check-in. However, the staff overall were very professional.
Location
9.0
The location was the best thing about the property. It was convenient, near two underground stations and a short distance from Hyde Park. Easy access to eateries made getting around a breeze.
Dining
6.0
The dining experience was not clear as we were surprised by the additional cost for a cooked breakfast, which was not made apparent during pre-booking. The sourdough bread was a nice touch.
Facilities
5.0
The hotel did not provide any specific comments about its facilities.
Bob
United Kingdom,
October
2023
7.4/10
The hotel's location is ideal, close to public transportation and Hyde Park, with a variety of dining options nearby. The rooms, although somewhat confusing in layout, are conveniently located near train stations. The service was accommodating to specific needs, and the facility's location near Halal restaurants was a plus.
Rooms
7.0
The rooms, like a maze at first, are decent once you find your way. It may be odd with split-level arrangements, but the convenience to train stations is great.
Service
8.0
The reception staff were helpful and responsive to our requests, making sure our stay was comfortable and accessible.
Location
9.0
The hotel's location is fantastic, near multiple subway stations and key attractions like Hyde Park. There are plenty of dining options nearby to explore.
Dining
6.0
The dining experience was a bit inconsistent, ranging from good to less satisfying, particularly with unclear details about meal inclusions.
Facilities
7.0
The facilities provided were sufficient for our needs during the stay, enhancing our overall experience.
Stanley
United Kingdom,
September
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms were comfortable but had some flaws, the service was polite but not consistently friendly, the location was great but had minor inconveniences, and the dining options were just okay. Overall, it was an average stay with some highlights and drawbacks.
Rooms
7.0
The rooms were comfortable enough for us. However, there was no air conditioning, only a heating system. The layout was a bit inconvenient with a significant walk from the elevator and some steps to navigate.
Service
6.0
The service was friendly and polite. There was a nice touch with the staff inquiring about how we wanted the laundry done. However, some staff members were not as welcoming or concerned about guest comfort.
Location
8.0
The hotel's location was a highlight. It was close to two underground stations, making it convenient to explore the city. It was also recommended for attending events like the Notting Hill Carnival, but there were minor issues with the water heater on one occasion.
Dining
5.0
The dining experience was mixed. The breakfast was just okay, and additional cooked options came at an extra cost. Overall, it was not worth the money spent on dining.
Facilities
7.0
The facilities were as expected, providing the basic amenities needed for a comfortable stay.
Great location
Limited dining options
Robert
United Kingdom,
September
2023
5.8/10
I felt both comfortable and settled in my own space at the end of each busy day. The rooms are definitely not anything like what is advertised, merely adequate for cleanliness, and advertised as up to 6 people. The service was totally non-cooperative, yet they managed to bring it back to my room once it was ready without me having to waste an entire morning. The location is perfect, in walking distance of two Tube stations, very close to the center of London. I used it for breakfast and it was in close proximity to everything I needed to see in London. I found the dining experience OK, only cold breakfast available as part of the buffet inclusions, but you gotta pay extra for any hot breakfast. It was the only thing that stopped my ticking 5 stars.
Rooms
6.0
The rooms were clean and comfortable but merely adequate for cleanliness.
Service
5.0
The service was totally non-cooperative, yet managed to bring it back to my room once it was ready without me having to waste an entire morning.
Location
9.0
The location is perfect, in walking distance of two Tube stations, very close to the center of London.
Dining
5.0
The dining was OK, only cold breakfast available as part of the buffet inclusions, but gotta pay extra for any hot breakfast.
Facilities
5.0
Facilities are barely adequate, nothing extraordinary.